Frequently Asked Questions (FAQs)
Find clear answers to important questions about project planning, delivery, communication, and working methods. This section helps visitors understand what to expect before starting a residential construction project with us.
Can you manage the whole build?
Yes. We can work as a build-only contractor or take a wider project management role depending on what your project needs. That means planning work stages, scheduling labour and materials, supervising the site, monitoring quality, and helping keep the project moving in the right order. Where required, we can also act as Principal Contractor and provide the paperwork expected under that role.
Do you offer design and surveys?
Yes, we provide design and survey services as part of our wider construction offering. This includes surveys and design support for projects that need early-stage planning before work begins on site. Many clients value this because it helps create a clearer route from initial concept through to construction, while keeping the build team involved from the start.
Do you handle demolition and clearance?
Yes, we carry out demolition and site clearance as part of the type of residential and structural projects we take on. This includes demolition, controlled dismantling, internal soft strip-out, waste removal, utility cap off services, and asbestos removal as part of the overall works. We approach these stages in a controlled and organised way so the site is properly prepared for the next phase of construction.
Can you build basements and underpinning?
Yes, basement construction is one of our specialist areas. We provide basement structure design and build support, underpinning work with structural temporary works, reinforced concrete basement walls and slabs, and the waterproofing, tanking, and drainage systems needed to protect the space properly. This makes us a strong fit for clients planning basement extensions, structural basement works, or major below-ground residential construction in London.
Do you handle foundations and piling?
Yes, we provide foundations and groundworks for residential construction projects, including piling design and installation. We also carry out drainage works and reinforced concrete structural elements that form part of the foundation package. This allows us to support projects from the ground up with the structural base needed for safe and reliable construction.
Can you deliver renovations and new builds?
Yes, we carry out major home renovations as well as full new build construction. For renovations, we handle full or partial refurbishment works and structural alterations alongside the key construction trades needed to complete the project properly. For new builds, we can take the project from groundworks and structure through to completion, with project management and trade coordination built into the process where needed.
Do you use subcontractors on projects?
No. The services listed are delivered by our own team rather than subcontractors. That gives us stronger day-to-day control over workmanship, site standards, communication, and sequencing, which is especially important on structural and major residential projects where consistency and accountability matter.
Can you act as Principal Contractor for my project?
Yes, we can act as Principal Contractor where the project requires it. In that role, we take responsibility for coordinating the construction phase properly and providing the required paperwork. For clients, that means a clearer chain of responsibility on site and a contractor that understands the practical and administrative side of running a major project.
Will you help with Building Control inspections?
Yes, we coordinate with Building Control and help arrange inspections during the project. We support compliance during construction and work in line with approved drawings and project requirements so the right stages are inspected at the right time. This helps reduce avoidable delays and keeps the build process more organised.
How do you work with architects, engineers, and party wall surveyors?
We are used to working with the client’s appointed architects, structural engineers, and other professionals as part of the wider project team. If needed, we can also introduce trusted architects and structural engineers to help move a project forward. On party wall matters, we cooperate with your appointed party wall surveyor and follow the agreed party wall award, while the formal notices and surveyor process are usually handled by you and your surveyor rather than by us as the contractor.
What basement waterproofing guarantee do you provide?
For basement waterproofing, tanking, and drainage systems, we provide a 10-year back guarantee as stated in our service offering. In practical terms, this is intended to give clients long-term confidence in the basement protection work and support rectification of water ingress issues linked to faulty workmanship or materials within the relevant guarantee framework. We keep the wording accurate and do not overstate details that should be confirmed within project-specific documentation.
What projects are the best fit for you?
We are the right fit for clients planning substantial residential and structural work rather than minor cosmetic jobs. That includes domestic new build houses, major home renovations, basement construction, foundation and groundwork packages, reinforced concrete frame works, and structural packages that move from demolition into foundations and the main structure. We are especially well suited to homeowners, property developers, and professional teams looking for a contractor that can handle serious construction work with clear coordination and control.
Are you right for small jobs?
We are not the right contractor for very small handyman work, one-room cosmetic refresh-only jobs, or enquiries focused only on the cheapest price regardless of programme, quality, or safety. We also do not target extremely large commercial or industrial projects. Our work is focused on properly planned residential and structural construction where clients want a dependable contractor, realistic timelines, and a professional approach.
How do you handle safety and communication?
We maintain a safe, organised site and work responsibly throughout the build. We can provide standard health and safety documentation such as risk assessments and method statements where required, and we work to drawings and engineering specifications so each stage is carried out properly. We also place strong emphasis on clear communication, professional standards, and keeping projects progressing in line with the agreed scope and programme.